Our e-learning solutions provide a flexible and convenient way for your staff to engage with disability issues, get up to speed with legal requirements, and practice inclusive communication skills. We produce e-learning in formats ranging from self-paced modules for frontline staff, to discussion-based courses for teams keen to develop their own strategies for inclusion.
We offer a number of e-learning modules designed to provide a cost-effective introduction for your staff to disability equality, inclusive customer service, and the Equality Act. Customisations are available, and the modules can be hosted by us, or licensed for deployment on your own learning management system.
The most effective e-learning is designed for a specific target audience, with particular business objectives in mind. We will work with you to develop effective e-learning that meets the needs of your staff.
We have a strong track record of producing bespoke e-learning for a range of corporate, public authority and charity clients.
We can host e-learning content for you, or deliver it as SCORM compliant packages to run on your own learning management system. We can even set up a dedicated system for you, allowing you to host training from other vendors as well.
We can also develop offline versions of our modules that can be pre-installed on iPads, tablets or laptops, where computer or internet access is an issue.
We design our e-learning content from scratch and do not simply convert presentations or workbooks. We also avoid using 'rapid authoring' development tools that dictate the learning designs.
We have worked with Flash, but nowadays increasingly favour HTML and HTML5 content that will run smoothly on iPads and other tablets or mobile devices.
We believe that 'interactive' e-learning provides intellectual challenges. We adopt a 'show, don't tell' approach, and incorporate realistic scenarios with instruction embedded in the form of consequences and feedback.
We break complex or lengthy concepts down into small chunks and allow learners to control the flow of information.
All our training content is produced by highly experienced trainers and instructional designers who have personal experience of disability.We have a committed group of disabled associates whose experience and knowledge we draw on, and the language we use is carefully reviewed, with content regularly updated to reflect changes in legislation.
If you would like to talk to us about e-learning, get in touch
We have worked with Wideaware to develop on line training resources for staff across the rail industry. Wideaware demonstrated that it is possible to deliver a win:win approach, maintain clarity and deliver to time and budget. One day all external consultants will be like this, until then Wideaware sets the standard for others to emulate.
Head of Disability & Inclusion, Association of Train Operating Companies.
I worked with Wideaware at Ofcom over a number of months when I needed some expertise to build a series of disability e-learning modules. The training was the best ever training we had implemented at Ofcom and this was backed up with not just the assessment results but feedback from teams.
Head of Contact Centre, OFCOM