East Coast have commissioned Wideaware Training to deliver comprehensive Access Audits to identify how to improve their services for disabled passengers, helping achieve compliance to equality legislation and increase outreach to disabled customers.
Wideaware Training are proud that their e-learning on disability equality for the House of Commons, developed in partnership with Disability Rights UK , was launched on Monday 18 March 2013 at the House of Commons.
Lord Addington, speaking at the event, praised the interactivity of the e-learning and the way it would encourage people to go into a dialogue and do their best to be inclusive, not worrying if they cannot offer the ideal adjustment but have the confidence to discuss what other solutions may work. Lord Addington also said this project was “good example of best practice – bringing expertise, experience and knowledge together”.
Disability Rights UK and Wideaware Training are proud to announce that the House of Commons will launch their e-learning tool on disability equality.
As the new year looks to be very promising we want to thank all our partners and friends who have taken this exciting journey with us. May the year 2013 be healthy, prosperous and more inclusive!
Rail Travel Made Easy , a new website to help older and disabled passengers get the most out of improvements made to rail services is being launched today, by the Association of Train Operating Companies (ATOC). The site is produced by Wideaware Training , a disabled-led social enterprise.
David Sindall, Head of Disability and Inclusion at ATOC said: “The new site shows how the improvements we have made come together to ensure rail travel is an even better option for older and disabled passengers. It’s important that the railway does everything it can to let elderly and disabled people know about the range of help and support that is available to them”.
Maria Zedda , Managing Director of Wideaware, said: “This has been a very exciting project to have been involved in. We are delighted to have made a contribution and hope that what is delivered will help passengers use the rail network more”
“Following on from last year’s online training, we have developed a bespoke secret shopper and classroom training programme for Westfield Stratford City to ensure their team represents the scheme in the best possible way at this important time. With a potential figure of over one million disabled visitors over the summer, this audience’s loyalty is vital to a centre of this size.”
Wideaware Training, having previously developed e-learning for the Association of Train Operating Companies (ATOC) were asked to design a solution to complement customer service training the Travel Champions would be receiving.
Maria Zedda, Managing Director at Wideaware, said: “We are delighted to be able to collaborate with Network Rail to develop a type of online training that is truly engaging and realistic, helping travel champions understand the challenges disabled travellers face during their rail journeys and throughout London. With the current access barriers in London’s transport and infrastructure, and the sheer number of visitors expected to arrive during the London 2012 games, volunteers need to be prepared and ensure all travellers have a great memory of Games’ time”.
Wideaware are delighted that Hounslow Adult Education have chosen Wideaware as providers of both face to face training and online training for their staff.
The courses will support staff understand the advantages of maintaining an inclusive workplace and the importance of providing inclusive education to students of all abilities.
Wideaware has partnered with Radar to undertake research for an eLearning project supported by the Office for Disability issues. We are looking to hear about disabled people’s experiences in approaching and engaging with their MP or their staff.
On the basis of the Disability Equality Training provided by Wideaware, Olswang LLP has been shortlisted for the Equality and Diversity Awards 2011 at the Law Society Excellence Awards. Winners will be announced at the gala event of the 18th October.