What do we offer?
We tailor our training sessions to your requirements. Typically half or full day sessions focus on one or more of the following:
The Equality Act 101
An overview of the legislation, principles and benefits of inclusion. We explore practical issues and solutions around disability and reasonable adjustments.
Inclusive customer service
Equip your customer service staff with the confidence to provide inclusive service to all customers, irrespective of disability.
Inclusive service provision
A workshop for service workers in public authorities providing services to a wide range of disabled service users.
Train the trainer
Keep your team up to speed on disability issues through your in-house trainers so they can pass on inclusive practices and know-how to all your staff.
For journalists, researchers, and communication writers. It covers the Social model of disability.
Inclusive Events and Conferences
Help your staff plan for inclusion: it’s all covered here, from accessible catering to accessible parking.
How does it work?
We deliver training sessions at your offices or we can arrange facilities in Edinburgh or London. As the sessions are highly interactive we request a maximum of 20 participants per session. All courses can be tailored to fit the needs of the target audience.
Durations and pricing
Sessions are typically full day (6 hours), though half day versions are available, with reduced emphasis on group work and case studies. Prices vary - please contact us to discuss your exact requirements.
To find out more about training and pricing, get in touch.
Do you have a specific area you would like addressed? We also provide custom training sessions tailored to the needs of your staff. We have delivered customised training sessions on a range of specialist areas.